Which role ensures that IT infrastructure remains operational and available during outages?

Which role ensures that IT infrastructure remains operational and available during outages?

• A. Continuity of Operations (COOP)
• B. Change Management
• C. Configuration Management
• D. DSO

Answer: (A)

Keeping IT systems available during outages is addressed by Continuity of Operations planning. COOP focuses on preserving and quickly restoring essential IT services when disruptions occur. It involves identifying which functions must stay up, setting acceptable downtime and data loss thresholds, and having ready-to-execute recovery procedures, alternate processing options, and clear roles so critical work can continue even if the primary infrastructure goes down. This directly supports ongoing availability when outages strike. Change Management is about governing changes to systems to minimize risk and avoid introducing new problems, not about keeping services up during disruptions. Configuration Management ensures accurate records of system configurations and their baselines, aiding stability but not by itself guaranteeing uptime during outages. DSO isn’t primarily focused on maintaining ongoing operations during outages either.

Keeping IT systems available during outages is addressed by Continuity of Operations planning. COOP focuses on preserving and quickly restoring essential IT services when disruptions occur. It involves identifying which functions must stay up, setting acceptable downtime and data loss thresholds, and having ready-to-execute recovery procedures, alternate processing options, and clear roles so critical work can continue even if the primary infrastructure goes down. This directly supports ongoing availability when outages strike.

Change Management is about governing changes to systems to minimize risk and avoid introducing new problems, not about keeping services up during disruptions. Configuration Management ensures accurate records of system configurations and their baselines, aiding stability but not by itself guaranteeing uptime during outages. DSO isn’t primarily focused on maintaining ongoing operations during outages either.